Strategic Analysis and Options Appraisal – Advice on the future direction of telecommunications taking account of the appropriate use of emerging technology, management and maintenance of the resulting infrastructure and connectivity with key stakeholders.
Business Case Development & Procurement Support – Provision of support across the whole procurement lifecycle.
Telecommunications Fraud and Abuse Investigation – Targeted primarily at organisations with large telecommunications expenditure and devolved telecommunications management structures.
Switchboard and Call Centre Staffing Assessment – A range of services aimed at providing both overt and covert evaluation of staffing numbers, skills, knowledge and attributes.
Consolidation of Telecommunications Expenditure – Single and multi- organisational studies into tariff and infrastructure costs resulting in significant and sustainable savings.
Voice and Data Convergence – Advice on the costs, benefits and futures of converged technologies including Voice over Internet Protocol (VoIP).
For more information on the VEGA services and solutions available under the Telecommunications category, please contact our Catalist Framework Manager.
|
